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| Name | Julie takes on a Microsoft Support scammer | BBB Calls Scammers |
| Video Uploader | Video From BBB Wisconsin |
| Upload Date | This Video Uploaded At 11-08-2023 17:00:06 |
| Video Discription | Microsoft technical support scams are a common way for scammers to steal personal and financial information from unsuspecting victims. In this video, Julie calls a reported scam number and shows how you can navigate a similar situation safely. After, she discusses how these scams work, how to spot them, and how to protect yourself. If you receive a call from someone claiming to be from Microsoft technical support, there are a few things you can do to protect yourself: - Don't give out any personal information. Scammers will often ask for your credit card number, Social Security number, or other personal information. Do not give out any of this information to someone you do not know and trust. - Hang up the phone. If you are suspicious of the caller, simply hang up the phone. You can always call Microsoft back on a number you know is legitimate. - Check the caller ID. Scammers may spoof the caller ID to make it look like they are calling from a legitimate Microsoft number. However, you can always check the caller ID to make sure it is legitimate. - Beware of pop-up messages. Scammers may also try to trick you into clicking on a pop-up message that claims to be from Microsoft. Do not click on any pop-up messages that you are not sure about. - Do your research at BBB.org. BBB has an extensive database full of accurate business information, so you can double check to see if a phone number or address doesn't match up. You can also find helpful resources like this one: https://www.bbb.org/article/news-releases/16553-bbb-tip-tech-support-scams If you think you have been scammed by Microsoft technical support, there are a few things you can do: - Change your passwords IMMEDIATELY. Scammers may have gained access to your personal information, so it is important to change your passwords for all of your online accounts. - Report the scam to Microsoft. You can report the scam to Microsoft by going to their website and filing a report. - File a complaint with the Federal Trade Commission (FTC). The FTC can help to investigate and prosecute scammers. You can file a complaint with the FTC online or by mail. - Report the scam to BBB Scam Tracker: BBB.org/ScamTracker [9zdqHqg1nIA] |
| Category | Nonprofits & Activism |
| Tags | bbb calls scammers | better business bureau |
