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| Name | Client Protection in Digital Financial Services Sector |
| Video Uploader | Video From MicroSave |
| Upload Date | This Video Uploaded At 14-10-2013 07:52:15 |
| Video Discription | Here's an interesting video on 'Client protection in digital financial services'. As mobile banking is gradually gaining ground; it also raises concerns for client protection especially for low income clientèle who are not familiar with formal financial services and new age technology. So, how should MNOs, agent network managers and banks protect end clients? Watch MicroSave Responsible Finance expert Veena Yamini discuss key issues concerning client protection in mobile banking. MicroSave has conducted research in India and elsewhere around this topic and has developed a customer protection assessment tool. And based on these insights MicroSave continues to provide insights to agent network managers and service providers to design their product and channel management in such a way to ensure better client protection. [Z5suggLxUOw] |
| Category | Education |
| Tags | Client protection | mobile banking | digital financial services | low income clients | client research |
