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| Name | How to Set a Refund Policy on Your Event in Three Easy Steps |
| Video Uploader | Video From Eventbrite |
| Upload Date | This Video Uploaded At 20-07-2022 22:32:17 |
| Video Discription | Setting a refund policy on your event lets buyers know if you will issue refunds and/or credits for tickets they purchased. You have several options included within the Eventbrite creation process, and you can also customize your policy is different from the pre-set policies. Setting a refund policy does not mean that you must refund every request submitted, and you can still refund orders on your events that have a No Refunds Policy. Eventbrite allows you to set the following policies: No Refunds Attendees can submit refund requests 1, 7, and 30 days before the event. On a case-by-case basis - which allows requests to be submitted anytime, but you can turn off the refund requests in your order options. Accepting refund requests allows attendees to submit refund requests for you to either approve or deny. You can issue refunds back to the original form of payment and in the US as a credit for a future Eventbrite event. You can issue partial refunds as well. To set your refund policy, follow these steps: Choose when attendees can submit the request. Optional - You can also enable automatic refunds for attendees when they request a refund. If you use this option, you need to choose if you will cover the Eventbrite fees or if the refund issued will not include the fees in the refund. This option only applies to events that have a 1, 7, or 30-day refund policy. Set your refund method. The default is to refund the card the attendee used when purchasing a ticket. Additionally, in the US, you can also add the option to refund as a credit instead. The refund policy cannot become more restrictive after you publish an event. The default is “I don’t want to specify my refund policy now. I will respond to attendee refund requests on a case by case basis.” which allows attendees to request refunds anytime. If you do not plan to refund orders, place a “No Refunds” policy before publishing. Or you can set the number of days before the event you will accept refunds. Need different timelines? Just keep it unspecified and add your deadlines in the event description, and you can also turn off the refund request tool at the bottom of the Order Form under Order Options. And know, as the event creator, you are still able to choose when to refund no matter the refund policy, as long as it fits our Terms of Service. -- We recommend subscribing to our YouTube channel to receive additional training and learn more about new and existing features. https://www.youtube.com/channel/UCIKiq-PRq_I4n5crKTdRHsA?sub_confirmation=1] Are you an event organizer? Get started with Eventbrite: https://www.eventbrite.com/organizer/overview/ For general information and support, please visit: https://www.eventbrite.com/support/ -- #Eventbrite #CreatingCommunity #EventPlanning [NNPgE9z6qhs] |
| Category | Travel & Events |
| Tags | eventbrite | ticketing | registration | event management | creators | online solution | events | event |
